The Hidden Problem Costing Health Systems Millions: Rehab Referral Leakage
In an effort to ensure high-quality care during recovery, health systems operate physical therapy clinics and refer patients to them after surgeries or other major medical events. This allows the team that performed the original surgery to know their patients are getting the right care and track a patient’s recovery progress. The problem is that more than 55 percent of patients referred to health system physical therapy clinics end up seeking care elsewhere -- a pattern known as referral leakage.
Download the free Rehab Referral Leakage Report
Referral leakage is a $2.5+ billion problem for Health Systems
Luna analyzed commercial claims data from 3.4 million patients to understand why health systems are often unable to retain physical therapy referrals and illustrate the problem via specific examples, as well as offer potential solutions.