Key Takeaways
Luna expanded to 55 markets across 28 states, formed prestigious partnerships with leading healthcare systems, and became the exclusive AARP-endorsed provider of at-home PT.
Groundbreaking studies showed Luna’s model significantly reduces post-surgical rehab costs, prevents avoidable surgeries, and improves patient outcomes and satisfaction.
With five new clinical programs and the launch of Luna Labs, the company is doubling down on innovation and AI to enhance access, quality, and efficiency in MSK care.
It's an exciting time at Luna as we celebrate our five-year anniversary of providing at-home PT care!
As Luna celebrates its 5th year anniversary, we are thrilled to look back on an extraordinary year filled with remarkable accomplishments, groundbreaking partnerships, recognition, and innovative initiatives. Our commitment to revolutionizing healthcare
delivery and improving patient outcomes has driven us to achieve new heights. With a team of over 3,000 dedicated physical therapists, we're proud to share that Luna now delivers a physical therapy visit in the comfort of patients' homes every 22
seconds. We've had the privilege of serving over 50,000 patients, providing high-quality care that has made a meaningful impact on their lives. In this blog post, we'll highlight some of the key achievements that have defined Luna's journey over the
past year.
Expanding Our Reach
Luna extended its in-home physical therapy services to reach more patients in many new regions, including Greensboro, Tulsa, Reno,
Fresno, Bakersfield,
Indianapolis,
Annapolis, and
Potomac. These expansions broadened our ability to provide high-quality care
to even more individuals across the United States.
We now serve patients in 55 metropolitan markets across 28 states - enabling us to reach and care for over 180 million Americans!
Powerhouse
Collaborations
Luna forged dynamic relationships with some of the best teams in healthcare, further enhancing our ability to deliver exceptional care: (and the year’s not over yet!)
AARP: Luna becomes the only at-home physical therapy provider
to carry the AARP name, providing services to AARP members nationwide.
Adventist Health:
A partnership to improve access to in-home, in-person outpatient physical therapy across the greater Los Angeles area.
Healthcare Outcome Performance Company (HOPCo): Collaborated
to create HOPCo at Home, improving patient outcomes and access to better patient care.
Luminis Health:
Collaboration for expanded patient services through a new program, Luminis Health PT At Home.
MedStar Health: Luna is now the preferred outpatient in-home, in-person technology partner for MedStar
Health in Washington, D.C., Baltimore, and Northern Virginia, providing a seamless, coordinated solution for patients.
Memorial Rehabilitation Institute:
Teamed up to expand access to outpatient, in-home PT services across Dade, Broward, and Palm Beach counties.
Powerback Rehabilitation:
Partnered with one of the nation’s largest rehabilitation therapy providers to deliver in-home, in-person outpatient physical therapy to patients in need of care.
Providence: Expanding access to outpatient
physical therapy services through the Luna technology platform.
Awards and Recognitions
Luna received prestigious awards and recognitions, underscoring our commitment to excellence:
Medicare/CMS Merit-based Incentive Payment System (MIPS):
Luna received the "Exceptional Performance Award" for the second consecutive year, with a perfect score of 100/100.
Outstanding NPS Rating: Our NPS rating soared
to 87 in 2022, firmly in the "World Class" category, reflecting the high satisfaction and loyalty of Luna patients. Stay tuned for our 2023 wrap up soon!
