Where are Luna therapists providing treatment?
Our therapists see patients across California, Illinois, and Washington State. See our coverage.
Is there a waiting list for new patients?
No—we maintain a schedule that can always accommodate new patients. Our practice is designed to make care more accessible. Most patients can have their first appointment within 48 hours of signing up. Our therapists work 6:30am-8:30pm, 7 days a week.
Are Luna therapists experienced?
Therapists practicing with Luna have been treating patients for 3+ years, often considerably more. Each therapist completes a thorough interview process, a background check, and engages with our team on their goals and their commitment to providing high-quality care. Our community of therapists has expertise in a variety of specialities, including orthopedics, neurology, geriatrics, vestibular and post-operative care. Many of our therapists have worked in marquee outpatient facilities like Stanford Hospital, Kaiser Permanente, UCSF, and the Mills-Peninsula Medical Center. Others have worked at independent practices that are focused on sports medicine and physical therapy.
Do patients always see the same therapist?
Most of the time, yes. While a patient’s scheduling priorities may require adjustments, we strive to have a single therapist work with each patient for their entire course of care.
Are Luna visits covered by insurance?
Luna accepts all major insurances and Medicare. We handle the benefits verification process for your patients. With Luna, your patients always pay the same exact co-pay their insurance plan has for visiting a PT clinic. Our self pay rate is $125 per visit.
How can I submit a prescription for my patient?
Submit a prescription for your patient through this page, via our hand delivered prescription pads, or through your EMR. If your patient reaches out to us directly, we will communicate back with your office.
How can I monitor my patient’s progress?
We’ll provide regular progress reports at your request. We are also in the process of building a secure Physician Portal for frictionless communication of patient progress with our physician community.
Why does PT on-demand increase patient recovery?
More convenience means your patients will actually complete their care plans. Our therapists spend up to 4x more time with each patient than they can in a traditional clinic. Each patient gets a full 45-55 minute appointment that’s 100% focused on their course of care. That 1:1 level of attention leads to a more personalized patient experience, higher patient participation, and ultimately, a better outcome. Read more here.
How are exercises prescribed by Luna therapists?
Luna therapists prescribe exercises in the Luna App for patients to perform to aid in their recovery. Luna PTs are able to monitor their patients’ progress and can modify their workout plan either between visits or during their next visit to ensure patients get better, faster.