Luna Awards And Recognitions
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Luna Reaches New Heights with 2024 NPS
Luna achieved a record-breaking Net Promoter Score (NPS) of 88 in 2024, maintaining its "World Class" status for the fifth consecutive year. With a Thumbs Up rating of 99.7% and over 178,000 data points analyzed, this milestone reflects Luna's unwavering dedication to exceptional in-home physical therapy. Consistently delivering top-notch care, Luna has steadily improved its NPS from 86 in 2020 to this year’s all-time high, showcasing the trust and satisfaction of its growing patient base. Luna continues to prioritize patient outcomes, convenience, and personalized care, solidifying its reputation as a leader in the industry.
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Luna Named a Most Innovative Healthcare Company
Luna has been recognized by Fast Company as one of the World’s Most Innovative Healthcare Companies for 2024, ranking #13 in the Healthcare category. This accolade highlights Luna’s groundbreaking approach to patient care, leveraging technology to enhance the accessibility and effectiveness of physical therapy.
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Luna Recognized on Forbes’ List of Best Startup Employers
Luna has been ranked #111 on Forbes’ 2024 list of Best Startup Employers — and #1 in MSK care. This milestone highlights our mission to support physical therapists with flexible, rewarding careers and deliver high-quality care at home.
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Luna Attains World-Class NPS and Patient Satisfaction 4 Years in a Row
For the fourth consecutive year, Luna has earned a "World Class" Net Promoter Score—an impressive 87 in 2023—highlighting our unmatched patient satisfaction and dedication to in-home physical therapy excellence.
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Luna Named CMS Medicare “Exceptional Provider” for Second Year
Luna has been named an “Exceptional Provider” by CMS for the second year in a row, earning a perfect MIPS score of 100/100. The recognition highlights Luna’s unmatched clinical outcomes and rapid innovation in delivering in-home outpatient physical therapy nationwide.
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Luna Earns Exceptional Medicare Recognition for PT Quality
Luna has earned the Medicare MIPS Exceptional Performance Award for the second year in a row, achieving a perfect 100/100 score. This recognition reflects Luna’s commitment to delivering outstanding, in-home outpatient physical therapy with measurable results.
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Luna Attains World-Class NPS in Patient Satisfaction 3 Years in a Row (2022)
Luna’s Net Promoter Score (NPS) hit 87 in 2022, marking its highest rating yet and third consecutive year in the “World Class” category. This exceptional score reflects the trust, satisfaction, and loyalty of Luna’s patients and reinforces Luna’s commitment to gold-standard PT.
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Luna Named Fastest-Growing PT Clinic and Medicare Exceptional Provider
Luna has achieved record-breaking growth by delivering outpatient physical therapy directly to patients’ homes. With operations in 45 markets and top ratings from CMS, Luna is setting a new standard for accessible, tech-enabled rehab care.
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Luna Earns World-Class NPS in Patient Satisfaction for 2021
Luna is proud to announce a second consecutive year with a world-class Net Promoter Score—scoring 85 in 2021. This exceptional rating reflects our dedication to delivering high-quality, in-home physical therapy through expert care and a seamless digital experience.
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Luna Earns "World-Class" NPS Rating in Patient Satisfaction Survey
Luna’s on-demand PT model is winning over patients, earning a world-class NPS of 86. This score highlights exceptional patient satisfaction, loyalty, and trust. Experience Luna’s top-rated care from the comfort of home.
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