Lily Beltran is the Head of Operations and Co-Founder of Luna, where she has been instrumental in transforming the delivery of outpatient physical therapy by bringing high-quality, in-home care to patients. With extensive experience in healthcare operations, performance improvement, and regulatory compliance, she has successfully led initiatives to optimize patient care, streamline credentialing, and enhance therapist success. Passionate about creating high-value healthcare solutions, Lily combines her expertise in business strategy and clinical performance to drive Luna’s mission of making physical therapy more accessible, convenient, and effective. 

Luna is the leading provider of in-home physical therapy, delivering exceptional care to thousands of patients across the country. With more than 1.2 million visits completed and 85,000+ patients served, Luna brings high-quality, outpatient-level care directly to the home. The platform is trusted by over 20,000 referring physicians and a nationwide network of 3,000+ physical therapists.

Luna maintains a Net Promoter Score (NPS) of 88 and a 99.7% patient satisfaction rate, reflecting its commitment to clinical excellence and personalized care. Luna has also earned CMS MIPS recognition for outstanding quality performance three years in a row, demonstrating measurable outcomes that meet and exceed national benchmarks.

Recognized as the #1 startup in musculoskeletal care by Forbes and one of Fast Company’s Most Innovative Companies in Healthcare, Luna partners with leading organizations including Duke Health, AARP, and Providence. By combining technology, clinical expertise, and a people-first model, Luna is redefining how care is delivered.