Luna Reaches New Heights with 2024 NPS
Luna achieved a record-breaking Net Promoter Score (NPS) of 88 in 2024, maintaining its "World Class" status for the fifth consecutive year. With a Thumbs Up rating of 99.7% and over 178,000 data points analyzed, this milestone reflects Luna's unwavering dedication to exceptional in-home physical therapy. Consistently delivering top-notch care, Luna has steadily improved its NPS from 86 in 2020 to this year’s all-time high, showcasing the trust and satisfaction of its growing patient base. Luna continues to prioritize patient outcomes, convenience, and personalized care, solidifying its reputation as a leader in the industry.
Read more
