See why UnitedHealthcare patients love Luna
Why in-home physical therapy is better for United Healthcare patients
Skip the waitlists
Receive better care
Your therapist comes directly to you, saving you time and money on a commute to a clinic. Your co-pay remains the same—the convenience comes at no extra cost.
As a UnitedHealthcare patient, you can schedule a therapy session with just a few hours’ notice. Because your wellness shouldn’t have to wait.
UnitedHealthcare patients enjoy about 3x more 1:1 time with Luna PTs than at clinics. This attention helps you achieve your goals faster and more effectively.
Save on each visit
Your therapist comes directly to you, saving you time and money on a commute to a clinic. Your co-pay remains the same—the convenience comes at no extra cost.
Skip the waitlists
As a UnitedHealthcare patient, you can schedule a therapy session with just a few hours’ notice. Because your wellness shouldn’t have to wait.
Receive better care
UnitedHealthcare patients enjoy about 3x more 1:1 time with Luna PTs than at clinics. This attention helps you achieve your goals faster and more effectively.
UnitedHealthcare patients trust Luna
Pooneet G.
PT is one of those things that when you need it life kinda sucks. Luna makes this super easy with a simple to use app, direct billing to insurance and care within your home at your convenience. I setup my account and someone was at my house the next day. Not sure how they make this service any more amazing than it already is...
“The fact that it’s just me and my therapist in a private setting really makes a difference. I love the 1:1 time and attention... it helps me get better, faster, without making a multi-hour commitment to drive to the clinic.”
Anthony K.
The people at Luna are very kind and accommodating. When I first called for an appointment, I was able to setup an appointment within a few days. Other places I called could not get me in for several weeks.
“Home is the most comfortable location for me. I don’t have to worry about getting to the clinic, especially when I’m in pain. The service has been fantastic; now, my daughter and husband also use Luna. It’s absolutely perfect.”
Linda F.
Fantastic!! As a mom of 4 kids, I don’t have a lot of extra time to sit in traffic or in waiting rooms. My daughter loved her therapist, who ended up teaching her some new exercises to help with her sport injury. She’s already seeing results!
“I feel like an elite athlete with my own dedicated physical therapist. In my experience, having my physical therapist come to my house helps me heal more quickly. Plus, my Luna therapist really cares more about my results.”
“Having appointments later in the evening, after my husband gets home from work, is much easier. My days are so busy, and having treatment when it’s convenient for me and my family is the best.”
Dave Z.
I love that I can get physical therapy at home rather than wasting time going to and from a clinic. They work around my schedule instead of the other way around!
Kent G.
The therapist was very knowledgeable, gave good advice on what to keep in mind as I’m recovering, and also did good massages for parts of my back that are tense. If you’re seeking physical therapy, these folks are really great.
Meet some of our therapists
Emily K.
Doctor of Physical Therapy
Specializes in: Post Operative Rehab, Balance and Fall Disorders, Osteoporosis Rehab
Paul N.
Physical Therapist
Specializes in: Manual Therapy, Spine Care, Post Operative Rehab
Karen K.
Doctor of Physical Therapy
Specializes in: Orthopedics and Sports Medicine, Pelvic Floor
Frequently asked questions
Why Luna for UnitedHealthcare patients?
Patients insured by UnitedHealthcare love Luna. Why? We’re not just a traditional physical therapy provider. We do physical therapy in the most convenient way imaginable — at home. Book an appointment, and our therapists will come to you. There are no waiting lists or waiting rooms, and physical therapy sessions are available to UnitedHealthcare patients for just a standard co-pay.
Where are Luna therapists seeing UnitedHealthcare patients?
Our therapists are available for in-home physical therapy appointments across the United States. We come to you to make the physical therapy as convenient as possible. See our service areas.
When and where can I have my appointment?
Appointments for private physical therapy at home are available 7 days a week, from 6:30 am - 8:30 pm. We make it hassle-free to complete your full course of care by having your Luna therapist come to you. In general, our therapists treat UnitedHealthcare patients in their homes. See our clinic comparison chart.
Do I need a prescription to see a Luna physical therapist?
You do not need a prescription to start physical therapy. As an UnitedHealthcare patient, you can see a therapist without a referral. We’ll also work with you to communicate your progress with your physician. Read more about prescriptions.
Can I see the same physical therapist every session?
We strive to have a single therapist work with each patient for their entire course of care. In very rare cases, your scheduling priorities may require adjustments, but you’ll always know who is seeing you for your appointment in advance.
Commercial insurance / Self-pay rules
In Ohio, Direct Access rules allow patients to be seen for physical therapy without a prescription. If the patient does not demonstrate progress within 30 days, the patient must be referred to an appropriate healthcare provider.
Medicare rules
Medicare requires a signed plan of care for physical therapy. Your Luna therapist will create a plan of care during your first visit, and the Luna team will work with your doctor to get it approved. You will need a new plan of care established every 90 days or 10 visits whichever is sooner.
