Justin Kwai
Physical Therapist
Specializes in: Geriatric, Neurologic, Orthopedics & Sports Medicine
Luna’s Norfolk physical therapists specialize in a variety of conditions, including ankle injuries, tendonitis, knee pain, and more. Our licensed PTs design comprehensive treatment programs tailored to individual needs, incorporating guided stretches, manual therapy, and pain management techniques. From Church Street to Granby Street, Norfolk residents can conveniently access physical therapy services in their homes.
Work with the same physical therapist who’s an expert in your condition for every appointment.
Your therapist will deliver PT in person, at your home or work, so getting care is safe and convenient.
In between sessions, your therapist can prescribe in-app exercises and answer any questions in the Luna® app.
Work with the same physical therapist who’s an expert in your condition for every appointment.
Your therapist will deliver PT in person, at your home or work, so getting care is safe and convenient.
In between sessions, your therapist can prescribe in-app exercises and answer any questions in the Luna® app.
Don’t just take our word for it - see what actual patients have to say about their experience with Luna.
All of the therapy, until Luna, was not reaching the level of care that I needed. Luna is dedicated to MY goal.
Gavin was exceptional. When he was evaluating me, he asked questions and actually listened to my answers.
Best therapy I have ever received. It was great being in the privacy of my own home and receiving the help that I needed.
Luna is super convenient and saves a lot of time since they come to your home. Will definitely use Luna in the future!
This app is the greatest invention. Luna is a great way to get treated. Absolutely using this service again.
This was my first visit with the therapist and I must say it was great. He was very professional and knowledgeable.
Luna is great - the convenience of booking AT HOME visits all through an app makes getting better so much easier.
Personally, it seems like a no-brainer to have a physical therapist come to my office.
Amazing experience! I definitely recommend Luna!
As an athlete - running, weights, yoga - I’ve had a lot of physical therapy. Luna is a huge step forward!
No matter how you pay for physical therapy treatment, there’s no prescription required to start.
We accept all major commercial insurance plans, including most PPOs and select HMOs.
Most Medicare plans with a secondary cover the majority of the cost to you.
You won’t be charged until after your visit is completed.
We accept all major commercial insurance plans, including most PPOs and select HMOs.
Most Medicare plans with a secondary cover the majority of the cost to you.
You won’t be charged until after your visit is completed.
Patients may be responsible for a co-pay and any remaining deductible. We’ll confirm all costs with you when you book.
Our therapists are scheduling in-home appointments everywhere in Norfolk.
Greetings, Norfolk! Meet Luna, the innovative at-home service making physical therapy accessible wherever you need it. Quality care is just a doorstep away with our therapists, eliminating the need for hoops. Enrolling with Luna is a breeze — we're here for you with comprehensive insurance coverage, including Medicare. Plus, you can kick off your treatment without a prescription, regardless of your payment method.
Our physical therapists are available for appointments anywhere in Norfolk. We come to you to make the physical therapy experience as convenient as possible. We know how special Norfolk is with its beautiful waterfront views, historic architecture, and vibrant arts scene. We understand how hard its residents work every day, whether they're serving in the military, working in the shipyards, or enjoying the local seafood. We created Luna to help Norfolk residents relieve the stress of securing prescriptions, checking for insurance coverage, finding a close enough clinic, dealing with waiting lists, and making frequent trips through traffic to get the care they need.
Luna accepts many insurance plans, and we handle the benefits verification process for you. With Luna, you’ll typically pay the co-pay your insurance plan requires for clinic visits. We accept most major commercial insurance plans, Medicare, and Medicare Advantage.
In most cases, you will not need a referral for physical therapy. Some insurance providers do require a doctor’s referral, and we’ll promptly let you know if that’s the case with your insurance. Read more about prescriptions.
Appointments for private physical therapy at home are available 7 days a week, from 6:30 am - 9:30 pm. We make it hassle-free to complete your full course of care by having your Luna therapist come to you. In general, our therapists treat patients at home. See our clinic comparison chart.
We strive to have a single physical therapist work with each patient for their entire course of care. In very rare cases, your scheduling priorities may require adjustments, but you’ll always know who is seeing you for your appointment in advance.
In Virginia, Direct Access rules allow patients to be seen by a qualified physical therapist without a prescription. Luna team will send your physical therapy charts to your physician no later than 14 business days.
Medicare requires a signed plan of care for physical therapy. Your Luna therapist will create a plan of care during your first visit, and the Luna team will work with your doctor to get it approved. You will need a new plan of care established every 90 days or 10 visits whichever is sooner.
We come to you!